End-to-end IT work stream snapshot - Projects, Emerging Work, JIRA, Incidents, Problems & Demands
Work Stream Pipeline - Intake to Delivery
Incidents by State
Problems by State
Demands by State
Incident Priorities
Roadmap
In Progress Completed Overdue Future No Target Date
Projects
Active and completed IT projects with health status and timelines
Total Projects
12
Tracked in portfolio
In Progress
10
Actively delivered
Completed
2
Closed this quarter
At Risk
1
IT Cost Recovery
All Projects
Project Name
Description
Category
Stage
Status Briefing
Health
PM
Start
Target
Closed
Emerging Work
Business and IT emerging work across all stages
Total
35
All emerging work
In Progress
7
Active delivery
On Hold
6
Paused
Completed
5
This quarter
Backlog Emerging Work
0
Stage: Upcoming or Backlog
By Stage
By Sub-Category (Top 10)
All Emerging Work
Emerging Work Name
Description
Category
Sub-Category
Stage
Status Briefing
Jira link (for infra only)
Health
Reporter
IT Demands
Intake, prioritisation and delivery of IT demand requests via ServiceNow
Demands by State
Demands Closed Per Month Trend
IT Demand Register (with JIRA Dev ID)
RITM #
Short Description
State
Stage
Assigned to
Latest Notes
Created
Board
Swim lane
JIRA (Dev ID)
Closed
Incident Management
All incidents with state, priority and JIRA correlation via Dev ID
Incidents Created Per Month
Incident Priorities
Incidents with JIRA Dev ID Correlation
Incident #
Short Description
State
Priority
JIRA (Dev ID)
Problem
Assignment Group
Opened
Problem Management
Problems linked to incidents and JIRA tickets via Dev ID for root cause tracking
Problems Created Per Month
Problems Solved Per Month
Problem Register Active & RCA (Dev ID Mapped)
Problem #
Problem Statement
State
Priority
JIRA (Dev ID)
Related Incidents
Group
Sprint Reports
Delivery tracking across sprints and JIRA workflow stages
Overview Filters
Velocity Trend (Planned vs Delivered)
Delivery Rate by Sprint
Velocity Trend (Planned vs Delivered) by Month
Delivery Rate by Month
Sprint Summary
Sprint
SP Planned
SP Delivered
Tickets Planned
Tickets Delivered
Delivery Rate
Tickets Carried Over
Trends Filter
Sprint Spill Over Trend
Sprint Stability Index
Cumulative Planned vs Delivered
Cumulative Planned vs Delivered by Month
Squad Filter
Squad Performance (Planned vs Delivered)
Squad Delivery Rate %
Squad Details
Squad
SP Planned
SP Delivered
Delivery Rate
Tickets Carried Over
Avg/Sprint
Sprint
0 items
A point-in-time view of a single sprint: how much of the committed scope (story points and items) is complete, where the remaining work sits by status and squad, and which items are flagged as impediments. Pick a sprint, then narrow by squad or specific issue keys — every tile, chart and the item list update together.
Items by Status
Items by Squad
Flagged Items per Squad
No flagged items in this sprint
Sprint Items
Issue key
Summary
Assignee
Status
Sprint Ticket Filters
0 tickets
Dev Work Allocation by Tickets
Dev Work Allocation by Story Points
QA Work Allocation by Tickets
QA Work Allocation by Story Points
BA Work Allocation by Tickets
BA Work Allocation by Story Points
Sprint Tickets
Issue Key
Summary
Assignee
QA Assignee
BA Assignee
Squad
Status
Story Points
Sprint
Releases Filter
Items Released per Month by Group
Total Items Released per Month (All Groups)
Monthly Release Summary
Month
Data
Engineering Squads
Salesforce
Total
Engineering Squads — Development vs QA & DevOps (Monthly)
Engineering Squads Breakdown
Month
Development
QA & DevOps
Total
Release Details
Change #
Description
Group
Planned End Date
Tickets / Items
Count
State
Delivery Comparison Filters
Delivery Comparison (This Year vs Last Year)
Based on Sprint End/Complete date. Only delivered sprints with dates are included.
No sprint dates available for comparison.
Tickets Planned vs Delivered (This Year vs Last Year)
Month
This Year Delivered
Last Year Delivered
This Year Planned
Last Year Planned
Sprint Tickets
-
Issue Key
Summary
Assignee
Squad
Status
Story Points
Sprint
Risks, Issues & Milestones
Active portfolio risks, open issues and milestone tracking
Active Risks
11
3 High | 5 Med | 3 Low
Open Issues
0
From issues register
Milestones
4
1 Off Track | 3 On Track
Risk Level Distribution
Milestones
Risk Register
ID
Risk Name
Project
Level
Impact
Probability
Status
Owner
Issues Register
ID
Name
Projects
Issue Description
Issue Status
Submitted Date
Resource Management
Team allocation and capacity across active projects